I think sometimes the words “business professional” is just way over-used. It often becomes a way to justify something that ends up being very unprofessional anyway. I have to say this too … some people never cease to amaze me.
The past couple of days I’ve either been witness to or heard of some really unprofessional business acts which turned into some really good blog content if you ask me.Â
It’s a fact, you can learn a lot from someone else’s mistakes and this topic is going to give you the opportunity to do exactly that. (If not even a little giggle here and there because … yeah, some of it is just too darn funny!)
The first unprofessional business act I want to share with you happened to at least 3 good friends of mine. I say at least because there were actually many involved with this but I only for sure know three of them. I will also only share the name of one because she is the only one I’ve asked permission.
It all started when Shelly became the member of a particular parenting & pregnancy message board. Now I do have to tell you upfront before I even go on that Shelly is a very upstanding message board member. I can certainly vouch for her because she’s been a member of my own boards for I couldn’t even begin to tell you how long plus I’ve seen her at many other boards. Long story short, she really is an outstanding member.  She starts new posts, helps fellow members - she even helps moderate and invites new members on a regular basis. I’ve never once had a single problem and actually view Shelly as a very important asset to my community. That said …
At this particular message board, Shelly posted an introduction and made a total of 17 posts - all of which can be proved to not being an ad or spam. After a while she had invited a few friends as well as one of her direct sales team members. A few days later she sent out an email to a few more friends as well as made an announcement at her own message board. This resulted in quite a few sign ups.
Within these sign ups, there happened to be quite a few consultants from one particular direct sales company joined. According to the owner of this message board owner, one of these consultants posted an ad. (By the way, this has yet to be confirmed for sure anyway.)
Here’s where the story gets good …
Since one of these consultants supposedly posted an advertisement, the owner took it upon herself to not only ban this particular consultant but also every other consultant with this company AND Shelly (because she invited them) AND (yeah, I’m not done yet …) Shelly’s downline member - because she was in Shelly’s downline and because Shelly invited her! Oh and I have to mention some of these ladies were banned before they were able to so much as post an introduction! What?!?
And there’s more …
Not only did she ban all these ladies, she also decided to write Shelly a nasty email explaining that she banned her because she invited spammers and went on to call herself as well as the rest of the consultants horrible names. She also stated that she tries to head off any trouble before it starts.
Hmm …
This by far is an interesting way to run an online community. As a message board owner myself, I can totally respect her “wanting to head off any trouble before it starts” - however, this is not the way to do things. There’s certainly a few lessons to be learned from this story …
 - > First of all, even if this particular person did indeed spam, you cannot hold another person responsible for their actions. Could Shelly control what this other girl posted? Of course not!
 - > Just because one person from a particular company spams a message board, it doesn’t mean that every single other person associated with this company is going to do the same. Nor should they be punished for the other consultants acts. They can’t be held responsible for what she did anymore than Shelly can be! So one student in a class does something bad. Do you punish the entire class? Of course you don’t! You punish the student who did the wrong doing!
 - > Do you ban a new member the first time they post something of spam nature? Of course you do not. Yes, you can have “No Spamming Allowed” posted all over the boards you want but you’re still going to have a new member who “misses it” or thinks they can get away with a little “sneaky spam”. (Trust me, it’s inevitable!) When it happens, you warn the offending member (only) and you delete the spam. If it happens again - then by all means - give them the boot!
 - > Do you ban everyone else invited by a particular member because she invited someone else who spammed? Need I really answer this one?
 - > Do you send an email to the person who invited the “offending member”, call her and everyone else who just happens to be in the same direct sales company nasty names? I think not!
I can’t let this story end with out mentioning that after Shelly contacted the owner and complained as well as pointed out how wrong this was, the owner decided to re-instate her membership. Uh, a little too late for that don’t you think? If I were Shelly (or any of the others effected for that matter) I wouldn’t come back if she paid me!
Be sure to click here to stop by Shelly’s blog and read the whole story in more detail.
So, have you been treated unfairly or been witness to an Unprofessional Business Act? I’ll be sharing a few that have happened to me over the next few days but I’d love to feature your story too! Who knows - we could come up with a whole new regular feature here!
If you have a story you’d like to be featured … feel free to send me an email to mommyshelperonline @ yahoo.com (without the spaces) with Unprofessional Business Acts in the subject line. And no worries … if you’d like, we can keep it completely anonymous.
Please keep in mind: I reserve the right to refuse any stories. Remember, I have to draw the line somewhere.